If you haven’t heard by now, the domain registrar Registerfly.com is having some issues. I’m not one to put more oil onto the fire, but I’m actually a customer of theirs from a long time ago. To this date, I still have one domain registered with them. This domain had many years added on when it was registered, so I never really bothered with it. That is, not until recently.

From all the reports I’ve read on RegisterFlies, it seems that two of the owners, John Naruszewicz and Kevin Medina, were in a relationship that had a falling out. Due to this, one owner tried to oust the other one in regards to company ownership. Accusations were thrown out stating how Kevin mis-used company funds for his personal vices. So customers were paying for domain renewals, but RegisterFly did not renew them. Instead, the money was pocketed and used by Kevin Medina. Now bear in mind, these are all just accusations. So far, no real evidence has been revealed except for the public court documents.

And speaking of court documents, the judge in NJ has recently ruled in favor of Kevin Medina. This means the company is back in his hands. As you can imagine, many of Registerfly’s customers are furious and frustrated at the current situation. Many have lost domains to cyber squatters due to this.

RegisterFly has two more days to answer to ICANN’s (Internet Corporation for Assigned Names and Numbers) request to ’shape’ up. My one domain there has an incorrect whois. I am not able to edit it and RegisterFly will not fix it. Thankfully this domain is not set to expire for another two months. If you are a customer, I would suggest you transfer your domains OUT of RegisterFly immediately. If you are having trouble obtaining a authorization code or if your whois is incorrect like mine, contact ICANN immediately at transfer-questions@icann.org. In your email, please put the following information in:

  1. all domain names affected
  2. your registerfly account name
  3. the email address associated with your registerfly account
  4. a brief explanation of the specific problem (in other words, say “I can’t get auth codes from the control panel,” or “I can’t unlock my domain name in the control panel,” or “I can’t log into my control panel” etc.).
  5. the date when you last attempted to do the thing you can’t do

The above email will most likely go to Mike Zupke at ICANN who is working on this matter with RegisterFly. Good luck to everyone affected. Hopefully none of our customers have to go through this debacle created by RegisterFly.

Update (2007-03-14): I just got an email from Sara M. Stohl from ICANN. She has forwarded my case over to Registerfly. She said if I don’t see results in two days to let her know. Awesome!

Update (2007-03-19): After the help from ICANN, I finally have ALL my domains away from Registerfly!